Contact Us

At EquipSpares, we prioritize direct, technically proficient communication. Whether you require confirmation on a specific Manufacturer Part Number (MPN), need to initiate a technical quote for out-of-stock items, or require logistics support for an ongoing order, our team is ready to assist you.


Direct Contact Information

For the fastest resolution, please ensure you include your Order Number or the specific MPN in your correspondence.

  • Sales & Technical Support Email: sales@equipspares.com (Typical response time: Within 24 business hours)
  • Direct Phone & WhatsApp: +86 13516955998
  • Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (GMT+8)

Operating Headquarters & Logistics Center

To comply with international trade regulations and ensure full transparency, our registered operational address is listed below. Please note: This address is for administrative and official correspondence only. For product returns, please refer strictly to our Refund and Returns Policy to obtain the correct RMA routing instructions.

Physical Address:
Room 108, Building 1, No. 10 Middle Road, Tianhe District, Guangzhou, 510000, China

* Technical Tip: If you are unsure about component compatibility, please email us a clear, well-lit photograph of your existing equipment’s nameplate or data tag prior to purchasing.