This Privacy Policy describes how EquipSpares (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from EquipSpares.com. We are committed to protecting your professional and personal data in compliance with global data protection standards.
1. Personal Information We Collect
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. This includes:
- Order Information: Name, billing address, shipping address, payment information (including PayPal details), email address, and phone number.
- Technical Data: IP address, browser type, and time zone to ensure a secure connection to our industrial catalog.
2. How We Use Your Personal Information
We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers. Specifically for B2B transactions, we use this data to:
- Generate professional Proforma Invoices and Quotations.
- Facilitate global logistics and customs clearance for industrial spares.
- Prevent fraudulent transactions and ensure account security.
3. Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
- Logistics Partners: We share your name and shipping address with carriers (DHL, FedEx, UPS) to fulfill deliveries.
- Payment Processors: We use PayPal to process your payments. We do not store your credit card details on our servers.
- Compliance: We may share your information to comply with applicable laws and regulations or to protect our rights.
4. Your Rights (GDPR & CCPA)
If you are a resident of the European Economic Area (EEA) or California, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.
5. Data Retention
When you place an order through the Site, we will retain your Order Information for our records for accounting and warranty purposes unless and until you ask us to erase this information.
6. Security
The security of your Personal Information is important to us. We employ industry-standard encryption (SSL/TLS) to protect data transmitted during the checkout process and throughout our site.
7. Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at:
Email: sales@equipspares.com
Last updated: January 2026